TX quality mark

Since June 2010, Taxi Zwart has been certified under the quality standard 'Regulations TX-Keur Taxi Transport by Taxi Companies with Staff' (version 4, 1 January 2010).

Choosing a taxi with the TX-Keur quality mark means that you are transported in a fair and comfortable way. The taxi driver knows the way, does not refuse short rides and the fares are transparent.

In short, a taxi with the TX-Keur quality mark is...:

  • reliable: the driver always takes the right route and charges you the correct fare;
  • safe: the car meets strict safety requirements;
  • neat: both the car and the driver must be presentable according to the criteria of the certificate;
  • independently assessed: the inspection criteria have been set by neutral parties. All taxi companies are eligible for certification, provided they meet the conditions.

And the taxi driver is...:

  • customer-oriented: a TX-Keur taxi may not refuse short rides;
  • friendly: the driver of a TX-Keur taxi has good social skills, helps you get in and out and speaks English if needed;
  • skilled: the driver of a TX-Keur taxi has completed various courses in order to do the job as well as possible.

How do you recognise a taxi with the TX-Keur quality mark?

You can recognise a TX-Keur taxi by the blue stickers with the TX-Keur logo. These stickers are attached on the right of the windscreen (mandatory) and on the rear window and sides of the taxi (optional).
Choosing a TX-Keur taxi

At a taxi rank you are never obliged to take the first taxi in line. You can always choose the taxi you prefer. This also gives you the option to take a TX-Keur taxi.

More information?

You will find more information on the TX-Keur website (in Dutch): https://www.tx-keur.nl

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At Taxi Zwart, service, reliability and customer satisfaction come first. Every day our planners and drivers work hard to get you to your destination safely, comfortably and on time. Even so, however unfortunate, things may occasionally not go as planned. Are you not entirely satisfied with our service? Then please contact us first on +31 72 533 13 13 or info@taxizwart.nl. We are happy to hear about your experience and will work with you to find a suitable solution. Did you have a pleasant experience with Taxi Zwart or one of our drivers? Then we would greatly appreciate it if you shared your experience in a Google review. That way you help not only us, but also future travellers in making their choice.
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