Privacy statement

This is a translation for your convenience. In case of any differences, the Dutch version prevails.

PRIVACY STATEMENT

MP 05 2018 v1

Taxibedrijf P.L. Zwart B.V., located at De Hoefsmid 37, 1851 PZ Heiloo, the Netherlands, is responsible for the processing of personal data as set out in this privacy statement.

Contact details:
https://taxizwart.nl

De Hoefsmid 37

1851 PZ Heiloo

+31 72 533 13 13

Mr S. Ouacha is the Data Protection Officer (DPO) of Taxibedrijf P.L. Zwart B.V. He can be reached at said.ouacha@taxizwart.nl

Personal data we process

Taxibedrijf P.L. Zwart B.V. processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

- First and last name

- Gender
- Date of birth
- Place of birth

- Address details
- Phone number
- Email address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by phone

Special and/or sensitive personal data we process

Taxibedrijf P.L. Zwart B.V. processes the following special and/or sensitive personal data:

- citizen service number (BSN)

For what purpose and on what basis we process personal data

Taxibedrijf P.L. Zwart B.V. processes your personal data for the following purposes:

- Handling your payment
- Delivering goods and services to you

Automated decision-making

Taxibedrijf P.L. Zwart B.V. does not take decisions based on automated processing on matters that may have (significant) consequences for individuals. These are decisions taken by computer programs or systems without the involvement of a person (for example an employee of Taxibedrijf P.L. Zwart B.V.).

How long we keep personal data

Taxibedrijf P.L. Zwart B.V. does not keep your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data:

Category

Retention period

Reason

Personal details

7 years

Because of the statutory retention period of the Dutch Tax Administration

Address details

Date and place of birth

Contact details

IP address

BSN

Sharing personal data with third parties

Taxibedrijf P.L. Zwart B.V. does not sell your data to third parties and only provides it where this is necessary for the performance of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a data processing agreement to ensure the same level of security and confidentiality of your data. Taxibedrijf P.L. Zwart B.V. remains responsible for this processing.

Cookies or similar techniques we use

Taxibedrijf P.L. Zwart B.V. only uses technical and functional cookies, and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They make sure the website works properly and remember, for example, your preferences. They also allow us to optimise our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously stored via your browser settings.

Viewing, correcting or deleting your data

You have the right to view, correct or delete your personal data. You also have the right to withdraw any consent you have given for data processing or to object to the processing of your personal data by Taxibedrijf P.L. Zwart B.V., and you have the right to data portability. This means that you can ask us to send the personal data we hold about you in a computer file to you or to another organisation of your choice. You can send a request for access, correction, deletion or transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data, to info@taxizwart.nl. To make sure that the request was made by you, we ask you to enclose a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and citizen service number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, and within four weeks. Taxibedrijf P.L. Zwart B.V. would also like to point out that you can file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Taxibedrijf P.L. Zwart B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or email info@taxizwart.nl

⭐ Write a Google review

At Taxi Zwart, service, reliability and customer satisfaction come first. Every day our planners and drivers work hard to get you to your destination safely, comfortably and on time. Even so, however unfortunate, things may occasionally not go as planned. Are you not entirely satisfied with our service? Then please contact us first on +31 72 533 13 13 or info@taxizwart.nl. We are happy to hear about your experience and will work with you to find a suitable solution. Did you have a pleasant experience with Taxi Zwart or one of our drivers? Then we would greatly appreciate it if you shared your experience in a Google review. That way you help not only us, but also future travellers in making their choice.
⭐ Go to Google Reviews